[ PAGE / KONTAKT ] · Novi Sad
● ONLINE · Mon–Fri 11:00–18:00
Contact/
location
Novi Sad, Serbia. Office: Augusta Cesarca 18, 6th floor. Call, Telegram or Viber — we update you in real time. Pickup in Novi Sad also available by arrangement.
24HDiagnostic
3Languages
10Years of experience
[ 01 / 03 ]
Fastest — phone and Telegram. Email — for B2B offers and specs. All channels work in English, Serbian and Russian.
// 01fastest
Phone
062 1014 114
Direct call. Mon–Fri 11:00–18:00, Sat 11:00–15:00.
// 0224/7 bot
Telegram
@novisadtechbot
Bot accepts requests any time. Send symptoms and device photos.
// 03im
Viber
+381 62 1014 114
Fast messages, photos and video of the fault.
// 04b2b
support@nstech.rs
Business offers, specifications, maintenance contracts.
[ 02 / 03 ]
Novi Sad
Office in central Novi Sad — Augusta Cesarca 18. Pickup in Novi Sad also available by arrangement. Courier shipping from other cities.
/ details
Phone062 1014 114
Emailsupport@nstech.rs
Telegram@novisadtechbot
AddressAugusta Cesarca 18
6th floor, office 612
21000 Novi Sad · Serbia
Open in Google Maps →
6th floor, office 612
21000 Novi Sad · Serbia
Open in Google Maps →
Hours
Mon–Fri 11:00 – 18:00
Saturday 11:00 – 15:00
Sunday closed
Saturday 11:00 – 15:00
Sunday closed
VAT ID115592355
[ 03 / 03 ]
FAQ
the answer might already be here.
// 01Where is the service located?+
Augusta Cesarca 18, 6th floor, office 612 — Novi Sad. Mon–Fri 11:00–18:00, Sat 11:00–15:00. You can drop the device at the office or arrange a pickup in Novi Sad. Call or message on Telegram before visiting.
// 02How do I ship a device from another city?+
Any courier — BEX, Post Express, D Express, City Express. Wrap the device in an anti-static bag and pack it with soft filler. Return shipping paid by the client.
// 03Which channel is fastest?+
Phone in working hours — instant reply. Outside hours — Telegram bot @novisadtechbot, we reply in the morning. Email — within the day.
// 04Do you invoice businesses?+
Yes. We run as a flat-rate taxpayer — invoice is issued without VAT. For regular B2B clients — maintenance contract with monthly billing.
// 05What language can I use?+
Russian and English — fluent. Serbian — basic (enough for short exchanges). Any channel: phone, Telegram, Viber, email.
/ broken?
[ tel ]
062 1014 114
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