NS TECH runs as a mobile service — we pick up the device in Novi Sad, or arrange a meeting point. For details — call or message on Telegram.
// 02How do I ship a device from another city?+
Any courier — BEX, Post Express, D Express, City Express. Wrap the device in an anti-static bag and pack it with soft filler. Return shipping paid by the client.
// 03Which channel is fastest?+
Phone in working hours — instant reply. Outside hours — Telegram bot @novisadtechbot, we reply in the morning. Email — within the day.
// 04Do you invoice businesses?+
Yes. We run as a flat-rate taxpayer — invoice is issued without VAT. For regular B2B clients — maintenance contract with monthly billing.
// 05What language can I use?+
Russian and English — fluent. Serbian — basic (enough for short exchanges). Any channel: phone, Telegram, Viber, email.
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